Contact Us
We're here to help! Get in touch with our support team
Phone Support
1800 FAV LOTTO
Available 24/7
Email Support
support@favlottos.com
Response within 24 hours
Office Address
20 Bourke Street
Melbourne VIC 3000
Australia
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM AEST
Saturday - Sunday: 10:00 AM - 4:00 PM AEST
Need Immediate Help?
For urgent account issues or technical problems, call our 24/7 support line.
Fill out the form below and we'll get back to you as soon as possible.
Quick answers to common questions
How do I create an account?
Click the "Register" button and fill out the registration form with your personal details. You'll need to verify your email and identity.
How long do withdrawals take?
Most withdrawals are processed instantly once your account is verified. Bank transfers may take 1-3 business days.
Is my information secure?
Yes, we use bank-level SSL encryption and comply with all Australian privacy and security regulations.
What payment methods do you accept?
We accept major credit cards, debit cards, bank transfers, and popular digital payment methods.
Can I set spending limits?
Yes, we offer various responsible gaming tools including deposit limits, session timers, and self-exclusion options.
How do I verify my account?
Upload a photo of your government-issued ID and a recent utility bill or bank statement for address verification.